Condition of sales

  • Prices of goods
    All prices quoted are in the Euro currency and are inclusive of VAT. 
  • Terms of payment

Payments are accepted through bank transfer and Paypal. Free shipping for orders above € 50,00.

The payment of the total amount should be carried out by the Customer at the time of order using one the payment options mentioned below. 

  • Payment through PayPal or Credit Card

    We accept Maestro, Mastercard, Visa, Visa Electron, Postepay, American Express,  and Discover.

    If you are in possesion of a PayPal account, use your email address and password and confirm the payment. 

    >>> If you are not in the possession of a PayPal account, you can pay using your credit card/debit card or Postepay card as a non-registered PayPal user:  in this case you need to select "Paypal" as your payment method, followed by "pay with a card", the type of card you wish to use, other details required when using a credit card and confirm the payment.   

  • Payment through bank transfer
    Once you have terminated your purchase using the desired payment method, you can send a copy of the bank transfer to : 
    Sempreverde Biogermogli
    IBAN: IT12V0873554920010000952057
    Banca di credito cooperativo di Pompiano e della Franciacorta SCRL (BS)
  • Right of whitdrawal and returns: terms, conditions and procedures

According to Legislative Decree No. 21 of 21/02/2014 Art. 52, the customer may withdraw his order, within the maximum period of ten working days from the delivery of the goods.
The right of withdrawal applies only if the original packaging of the product is returned sealed and intact. Products that have been opened or that have damaged packaging will not be accepted.
Procedure:

  1. Inform us the reason for whitdrawal via info@sempreverdebiogermogli.it
  2. Await confirmation issued by  Sempreverde Biogermogli via return email. 
  3.  Return of the product/products for your right of whitdrawal should be carried through the courier service within 7 days of the withdrawal confirmation approved by Sempreverde Biogermogli  ( shipment and shipping costs will be borne by the customer). Return items to :
    Sempreverde Biogermogli
    Via Metelli 8
    25054 Marone (BS)
  4. Upon receiving the goods, an inspection process will be carried out to ensure that goods are intact. 
    The full amount excluding the shipping costs will be reimbursed. (D.Lgs 185/99).
    The refund will be via bank transfer to the account number given by the customer.